information for property owners about the hcv program

HUD (Housing of Urban Development) provides rent subsidy to eligible low-income individuals and families in the form a Housing Choice Voucher.     

HUD allocates the subsidies to the SHA who administers the program on their behalf.     

In the HCV Program the rental subsidy is general based on the actual rent of the unit leased by the assisted family. For most families, the subsidy, paid to you directly from the SHA by direct deposit, is the difference between the unit rent and 30% of the family's monthly adjusted income.     

Please review the Property Owner Handbook for a complete outline of the HCV program and the roles that Property Owners, SHA and Family plays in the HCV program. 

For your convenience, SHA offers residents access to a secure online service called Assistant Connect.   

This service allows your to view information about your assistance, contact us directly, and update your case file, any-time of the day or night, saving you the time and trouble it takes come into the office or contact us by phone.   

Services offered on Assistance Connect:   

-View HAP payments   

-Create logins for property managers and multiple properties     

- View and Print documents through our Document Library     

- List a Rental Property so SHA can share details with clients searching     

- View your units listed with SHA/receiving HAP payments      ​

In order to use Assistance Connect you first have to create an online account at www.assistancecheck.com. 

Then click 'Create an owner account' and use the PIN number provided by SHA.